Privacy Policy
Privacy Policy for Bob Robison Commercial Flooring, Inc.
Effective Date: 12/1/2024
Bob Robison Commercial Flooring, Inc. ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect the information you provide to us, including when you interact with us via SMS (text messaging).
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, mailing address, and any other information you provide directly to us.
Transactional Information: Details of your inquiries, orders, and communications with us.
SMS Communication Data: Messages sent to and received from you via SMS.
2. How We Use Your Information
We use the information we collect to:
Communicate with you regarding our services, including responding to inquiries and sending transactional updates.
Send SMS messages for appointment confirmations, promotional offers, service updates, and other related communications (with your consent).
Improve our services and customer experience.
Comply with legal obligations or enforce our policies.
3. SMS Messaging Policy
By providing your mobile number, you consent to receive SMS messages from Bob Robison Commercial Flooring, Inc. Message and data rates may apply. You can opt out of receiving SMS messages at any time by replying "STOP" to any message or contacting us directly. Note that opting out of SMS communications may affect our ability to provide certain services to you.
4. How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
5. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your information with third parties only in the following circumstances:
Service Providers: To perform business functions on our behalf, such as SMS delivery.
Legal Compliance: To comply with legal requirements or respond to lawful requests.
Protection: To protect our rights, property, or safety, or the rights, property, or safety of others.
6. Your Choices
You have the following rights regarding your information:
Access and Update: You can request access to or updates of your personal information.
Opt-Out: You can opt out of SMS communications at any time by replying "STOP" or contacting us.
7. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy or your information, please contact us at:
Bob Robison Commercial Flooring, Inc.
870 931 8500
rusty@brcfar.com
By using our services, including SMS communications, you agree to this Privacy Policy.